So, I can't rate this flight because it had nothing to do with Austrian Airlines. Mechanism kept stopping. Enjoyed entertainment selections. Appreciated the sandwich and beverage service. Couldn't make my connecting flight or the flight after that because they were over booked. United Airlines should be embarrassed! The crew came through several times for refuse, so I couldn't understand. Transfer point staff buggy / wheal Chair was good and second to none. To avoid higher airfares, it is recommended that you book your trip to Spain during term-time if you can. The veggie pasta was really delicious. ", "I was rerouted to another country so that I could still make it to Greece on the same day. ", "The staff and crew were very nice. I enjoyed them. I have dietary restrictions but was unable to preorder a meal. ", "Too high price tickey and had to buy luggage", "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. ", "Movies available weren't to my taste, which isn't important anyway. Search Spain flights on KAYAK. Felt like a mad dash just to scan your boarding pass. ", "Lost my tablet and it was returned to me! Then the Brussels Airlines flight was delayed. Kayak seems to do this frequently, and as a customer it is confusing and disappointing. Our flight was re-booked on another flight the following day with Aegean.
We had to wait an extra 5 minutes on the ground so that hand-carried luggage could be off-loaded before passengers. Never to return!! Thankfully the plane was pulled back up into the air, just before touch down, circled for ten minutes, and retried the landing.
", "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration", "They lost our bags, twice! ", "We actually did not fly with Swiss Airlines to Thessaloniki. ", "Very old plane, the entertainment system was awful. Food was average. ", "Lufthansa food service seems to have been deteriorated somewhat over the recent past. Punctual, safe flight. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. ", "The crew was extremely professional. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. ", "Boarding wasn't announced.
Loved the big screen monitor.
", "Not at all a comfortable experience, but I suppose it served its purpose. The gate agent had to enter each seat assignment into the computer as he checked our boarding passes -- he had no way to scan and automatically record each passenger's arrival. ", "She was cheerful and genuine. ", "Trouble checking in regarding a visa issue?.. Much unlike our experience with Lufthansa flying from Boston through Frankfurt to Geneva. The crew came around with a cookie and water. ". The aircraft (Bombadier Q400), a turbo-prop, was roomy enough for us -- we're average-height people who aren't very big -- I saw taller people scraping the overhead (ceiling) when they stood in the passageway/aisle. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! ", "Great crew, efficient boarding, on time", "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes", "Easy online check-in and boarding pass access also linked to wallet. In the future, I plan to stick with British Airlines. easyJet flies most frequently to Palma de Mallorca from London. ", "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. A+", "Entertainment System (technical apparatus neat); Food tasty", "Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;", "They have a policy of letting kids under 5 board early which was a boon to us! Now on 5 hr wait and may miss airport transit. Only one small bag on board even though there was tons of space and I paid for premium seat. ", "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. ", "Our luggage did not make it in a 2nd flight. We aren't terribly upset with Luxair, as this was a "local" commuter flight -- we won't be traveling on this aircraft again if we can help it. no other trouble at the other airports..", "Very slow service at checkin, was not even available when I arrived at the airport", "Everything was great! ", "I didnt even catch this flight - the connection time was impossible causing unnecessary stress!!! Just as my daughter wondered what we were seeing out the window, the captain would tell us. Clean and comfortable gate area. Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice. Staff gave some people the full can of drinks, while others only a half glass. ", "Wide selection of entertainment, food was good. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country", "Flight cancelled, after delays Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel! ", "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. Many thanks and I wouldn't forget it. Sorta slept the whole flight. Especially the snack before landing seems laden with mayo (plain bread might have been better!). The food was delicious and really appreciated the extra rolls!! Same dessert for both meals served. The Sierra Nevada Mountains have some popular ski resorts for thrill-seekers looking to test out the slopes. I had a small back pack and a small suitcase. We taxied to a remote gate while they tried to fix it. ", "6pm flight but no food service; longish wait for hold luggage to be retrieved before any passengers (luggage or not) could deplane; Luxair has no gates in Luxembourg so every trip involves a bus ride to/from the aircraft. ", "Transavia does not serve anything complementary, not even water. The jerky take off and bouncy initial flight was capped off with an approach to the runway for landing that was very scary, much too fast and wobbly. I asked for a glass of water and didn't get it. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. Have flown this airline several times and never any problems. Had to literally climb over the seat to get out of a seated position.
Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. When flying from London to a Spanish Airport, such as Madrid Airport (MAD), you can choose your flight based on the least carbon dioxide emissions. Or il sest trouve que ma place initiale, 4A avait simplement ete ratribue a une autre passager! Original estimates were an hour, but it ended up being 3 hours. ", "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. ", "The crew was nice and helpfull. The most popular route is from London to Palma de Mallorca, and the cheapest round-trip airline ticket found on this route in the last 72 hours was 13. Entertainment screens old and almost impossible to watch - watched my iPhone! ", "Headphones for the entertainment centre.could have been better. ", "None of our 4 checked bags arrived with us. ", "Flight more or less on time - efficient", "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. ", "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food and drinks were above and beyond. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. No hay como hacer tracking. I did not receive it until 10:00 PM at our lodging. Very restricted for an almost 8-hour flight. Unboarding took a long time. The plane was pretty basic and unexxceptional, but that was expected for the price. I noticed that it happen to other passengers as well.
", "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave. Signs are also confusing. Confirm policies on booking site. Really think that might have been a little more especially considering the flight had so few passengers. ", "Economy seating, so hard to complain, I got what I paid for, but 1-2 more between seats would have kept my knees out of the ladys back in the seat in front of me", "Upon arrival in ZRH, there was a separate small bus for the business class passengers. But that's down to United and not Austrian Airlines. My friend who paid the same price as me for our original ticket, but didn't upgrade was put in the same row at no additional cost. Limited in flight movie selection. We thought the selection of movies to watch were terrific. we landet earlier than expected. ", "Overall very nice flight, even comes with free drink and snack", "Newer plane. LuxAir has completely disempowered its staff in the airports (the ones who have ALL of the customer contact). ", "Having to wait 3 hours to catch the next plane. They pretty much do what it says on the tin: fly you from A to B, on time, almost always with your luggage. ", "Getting off the plane! The food was a sweet bread and water. There was in fact plenty of room in overhead bin", "everything was good other than the entertainment package", "Clean plane, efficient and professional crew", "Excellent service and comfortable flight for a great price! Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Amazing crew, boarding, taking off and landing is on time if not a little earlier. This was despite ample connection time (2+ hours) in Amsterdam. Nice refreshments", "I watched three good movies during the flight to London. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! So in short, the outbound flight was in a different league to the return flight. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai", "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. When the person in front lets their seat back it gets to be a little cramped. The opening time for the drop off was a bit late.. long queue of passengers waiting already before desk opened. We spent 5-8 minutes taxiing from our tarmac "gate" to the air strip -- and it was a very rough, bumpy, uncomfortable ride. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. You need to update your site so that it clearly states "Operated by" when people are booking. Just the opposite. Nothing of significance to complain about. Initially the flight takes off was at 8:35 Then 21:20 Then 21:50 Then 22:10.
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