And a daily offer to buy more items. BBB files indicate that this business has a pattern of complaints concerning issues with shipping, issues receiving refunds, and issues with the subscription service.
They cashed my check and then they then sent a bill to a collection company.
This is the same type of outfit. I'd give it a NEGATIVE 5 stars if I could!
When to find out I've been waiting for nothing. Why? Remember Columbia House with their vinyl disk and tapes? I'm so disappointing. I have sent multiple emails requesting a return sticker and Bradford has failed to follow through on multiple attempts. My collectible came in a 2 piece styrofoam, with a thin piece of tape around the seam which was loose and a plastic wrap that was too small. Ordered one coin collection of $1 Silver Eagles in March, 2022. How Can I Track My Bradford Exchange Order? This is absolutely amazing.
So I pay them a different way. That is absurd! I would go online, and reference Offer Up, and or Let Go, and do a comparison of what's selling versus what you have to sell. Received a **** for entire amount due.
A link has directed you to this review. West Wind Gifts is owned by Dragon Moon Gifts. The "American Silver Eagle" and the Anthony de Francisci-designed Peace Silver Dollar are also showcased on this illuminated electric train collection. Would not recommend purchasing this item no matter how good the pictures are. Name on order, Order number, Billing address, and Email address on the account (if applicable). I have emailed them several times and all they say is " sorry for the confusion, the following information shows where your payment was applied". Not indicated on the online description as a set.
I ordered 2 granddaughter 24k rose with different names.both were paid in full.one came,the other has not. Wow it's easy to accept money but it's hard to say yes to fix. It looked Nothing like the pictures & isn't even the same size.
to call her back and has heard nothing.
To find more information about reviews and trust on Sitejabber.com please visit. (see details). you need more room for questions.sue warner.
I got a package/and letter in the mail from the company saying I owed again - this made me look at my Credit card **** and although I had only gotten 1 receipt, was charged 5 more times with no notice, approval or reference receipt. I paid it in full by check. Never again! Do not buy from Bradford Exchange. Articles, Pre-Electric Robots: A Second Helping of Victorian Verve, Gathering Around A Vintage Formica Kitchen Set. REALLY? Bradford exchange has updated their Interactive Voice Response system (IVR) to advice customers to shop early in the holiday season to avoid holiday delays. Narrow Your Results for Jewelry & Watches, Narrow Your Results for Collectibles & Dcor, Narrow Your Results for Apparel, Bags & Shoes, Narrow Your Results for Villages & Trains, Narrow Your Results for Holiday & Special Occasions, Narrow Your Results for Movies & Entertainment, Celebrate some of the most historic Silver Dollar coins ever produced with the Silver Dollar Express Train Collection, available only from The Bradford Exchange, Hawthorne Village Division, Your real working, gleaming metallic blue, silver and gold-tone electric train runs on any HO-scale track and is resplendent in meticulous authentic details, Each train car in the collection features raised-relief sculpted replicas of historic Silver Dollar coins, including the Morgan Silver Dollar, the American Silver Eagle, the Peace Silver Dollar, and more, Individual train cars run on HO-gauge train track; complete oval track measures 47" x 38"; 119.4 cm x 96.5 cm, Reserves the Silver Dollar Express Train Collection from The Bradford Exchange, Hawthorne Village Division, in your name so you never risk an increase on the price of other collectibles in this collection, Each issue will be shipped to you for your review, about one every month or two (pending availability), at the same low issue price and charged to the credit card on which your order was placed. Inspired by the most historic silver dollar coins ever produced, your electric train collection begins with Issue One, Morgan Silver Dollar Steam Locomotive. It is so nice to find a company that cares about its customers and does what it can to make them happy. I was billed and paid nine invoices ($364.60 total) but only received two coins. If it's CHINA, they should sell quickly! Tip for consumers:If you care about your collectibles just don't do it. There were issues getting my order, but eventually received item.
Very dissatisfied.
to Bradford but because I've had family issues haven't been able to got card for Bradford in mail called the toll free , went to returns got addr How Do I Cancel My Bradofrd Exchange Order? This is NOT 59.99. Please help!!! We purchased a train set and there was no power pack and so I requested for it They sent it after some time after Christmas.
Sometimes, two arrive the same day for different items. I just got hit up for $95 that I know nothing about and they can't ever answer any questions. They didnt even send it until a month later after it was bought as a gift. I wish to order item 121767001,moon and back glitter glove, but mast have it before 21 to have for local engraving. After reading all the complaints on the BBB for the same issues we are having I decided to file a complaint. I ordered online and received a product from the Bradford Exchange. I thought I was getting the complete set of ******** bills for ****** plus shipping and handing charges. Even though it has only hung on the wall it has stopped playing music and lighting up.
Over a 6 month period, these continued to come- sometimes multiple times in one week.
Terrible communication and disappointed. Well guide you through the process. And he loved the watch.
I have * packages from Bradford Exchange that are missing.I checked the tracking Im looking for my Bradford Exchange order * ************????? The Bradford Exchange is certainly NOT what they once were; their products used to be a much better quality than they are now. The email came back the next day. West Wind Gifts is Your Bradford Exchange Dealer. Furniture & Furnishings Strong demand is anticipated for this Silver Dollar-inspired train collectible, so order now!
Be the first one to find this review helpful. Run away! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Rush Shipping available. Easy to use website. Beware!
For example, heres one Ive received more than once for a patriotic faith dog tag. I am not patriotic, have no faith, and no dog. I requested a return slip any way they could provide it via, email, mail, or any other process with no success.
She called C/S again & spoke with ***** whom supposed sent the label 2 times while on the phone conversation to my email, nothing came through. Also figure out How I should Go about Returning the Wrong item I received?? We have made several forms of communication with them to find out why this is going on. i have the shipping for 6 business days but i don't know if since it's a personalized ring it would take longer than 6 days or not. Tip for consumers:The Bradford Exchange should be watched like a hawk! I think I have been past patient. This is insane. So I was not able to use it that year.
Tip for consumers:Dont buy from Bradford change, They will send you silver coins you didnt purchase And then bill you for the item.
Follow other customers in the midst of the same issue or find a prior solution. Straight up crooks will keep sending you stuff you you did not to order, charge you for things they did not even send and make it nearly impossible to cancel your account then give you a line of credit you did ent ask for so they can keep sending you crap you dissent ask for. Unsubscribe easily. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Tried to contact customer support they just keep telling me the payment was returned. Anyways they never contacted me to follow up with an alternate payment method. Both purses have been on my dinning room table for about 2 months now. Just saying they may have some good reviews but be sure to look at bad ones before you make a purchase with this company. If this is a scam, it is a really stupid one.
Items in the Worthopedia are obtained exclusively from licensors and partners solely for our members research needs. I called them and told them that it is on its way back and to cancel the subscription. Karma will get them, as many people as there screwing over, it's only a matter of time before the word gets out to enough people to make a difference. Then I was looking at my account and they had taken money out even though I canceled. Be warned Bradford Exchange is cut from the same cloth as Columbia House. Run! BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
Worse company ever! Products used:Decorative display item.
GetHuman6648498 did not yet indicate what Bradford Exchange should do to make this right. I have been harassed multiple times by Bradford exchange over this statue payment.
****** gave my G/f a tracking # for the 2nd ********* was processed on 6/28/22 (13 days after initial order) & shipped on 6/29/22. Besides I still have not received the last silver dollar I paid for. Buyer beware!!!
Thank you, you have successfully subscribed to our newsletter! I have NEVER ordered anything from you. Cancel at any time! International Association of Better Business Bureaus. We are waiting for GetHuman6648498 to fix the problem and share the solution with the rest of us customers. I paid the invoice and they still are trying to take money. guarantee delivery by that date? Don't bother purchasing anything from here whether you get it or not, if you have a problem with it your stuck eating it. Its location on this page may change next time you visit. A representative reached out to me shortly after I had posted and through communications, my issue was immediately resolved.
We value your privacy. What a joke can't believe someone actually thought I wouldn't notice. Hi Tina. Called Bradford and they refused to make it good. The Statue did not come with a return sticker so I was unable to return it back to Bradford exchange.
I have been told to return the incomplete item so I could get a complete one. The first order arrived broken and I immediately reached out to Bradford Exchange via their online submission indicating the product arrived broken and as a result I wanted a refund. I'm getting sick and tired of this **. My G/F called C/S again & spoke w/ Antony. In addition, I cancelled the automatic PayPal payment connection. So each coin would cost me $138.06. I purchased a Disney sweatshirt for my wife for Christmas. Despite requesting for the subscription to be cancelled and no longer having a payment on **** for them, I am still receiving products in the mail, accompanied by letters stating that I'm required to pay for them. Get my Correct item i.e. email and call them multiple times. He is making payments. So a month ltr I call to find out the status. Locomotive lights up. To my surprise she received another one 1 year later because the first one is part of what they call a subscription. This is not a 59.99 tree. This crap should be illegal , Products used:Purchased a few coin sets but they keep billing me for more than I agreed to and they apparently keep signing me up for services I DONT WANT.
A would be so ashamed if I worked here I wouldn't be able to face people.
Now you can celebrate the rich history of the silver dollar coin with the Silver Dollar Express Train Collection, available exclusively from The Bradford Exchange, Hawthorne Village Division. Although it showed a price of $95 after adding shipping and taxes I paid $147.61. Not intended for children under 14.
EVER! Now I am being charged a monthly recurring charge of $14.95 for nothing! I would gladly send them the two coins (of course they are ungraded and worth far less than the price paid) for a refund of the $364.60 they have collected from me. On the following Christmas, I tried to work on it and the engine was not powering up.
I made a single purchase of a sweatshirt and paid handsomely for it via PayPal. Super Track Pack Train Accessory Collection. Now on Monday I need to call them again. Ordered a collection (in full) from bradford exchange. This was a birthday gift paid for me in full by my sister. The first package I received was NOT a Train, or anything remotely Close.
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Paid nearly $150. Enjoy reading our tips and recommendations. Why cannot i get to talk to a superviser when i ring up very important as call staff are hopeless and cannot answer my question as why i did not receive my item paid for. I would urge you not to buy from this company. An heirloom quality HO-scale train on HO-gauge track. This morning 6/30/22 she checked my email & found no return labels had been received. I contacted them,and they rang me back the following day,giving me instructio some weeks ago I received a postcard promoting a personalized woman's purse. In the meantime, please contact877-518-2644 in regards to issues with the rewards program. My G/F gave Dash her email & the same thing, no email for the return labels. How can you continue to operate?
Don't waste your money with their tempting advertisements. Copyright 2022 The Bradford Exchange. This tree is 1,700 a table tree! But since they have sent me a new coin, that has a value of 38. I gave up on any refund for broken products but continued to submit over 20 written requests to cancel the subscriptions but through their online portal and the address listed on their website. Both the second hand and minute hand had broke loose from the post and is just jingling around on top of the watch face Did not even last 6 months. I purchased a Disney Little Mermaid snow globe and it arrived damaged.
Shining with history and heritage, it's a must-have collection sure to impress history buffs and train or coin collectors.
Frankly I'm astonished that you would promote the most racist 1st lady ever and not the elegant women that graced the White House.
Tip for consumers:Avoid or risk being put on an unsolicited scam subscription. Quick enough to take your money then its bye bye customer.
After never receiving a response and continuously being charged for these products, I was forced to cancel a credit card of 18 years in an effort to stop these packages which significantly impacted my credit score. It is known as the legendary age of the Original Six when, from 1945 to 1967, the Bruins, Red Wings,.. We'll get your order out quickly! When the replacement finally came it was still incomplete. I have not ordered anything else! Each train car in the collection features raised-relief sculpted replicas of historic Silver Dollar coins, including the Morgan Silver Dollar (also known as the Liberty Head Silver Dollar), which was first produced in 1878! I have letters of proof if required for others. THEN they started hitting my account for $14.95 every month. Told them I thought their advertising was very misleading and I would file a complaint with the BBB. Hogwarts Express Illuminated musical snow globe. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I didn't realize for 6 months and contacted them by email to no avail.
I ordered their Silver Dollar collection for my mothers birthday and even though the payment went through they canceled it. I bought a "Nightmare before Christmas" clock at the cost of 200 for my late husband.
An update to the website Return section will be made on 1/17/22 to reflect this. We use cookies for analytics, personalization, and ads. We are a family run company since 2003 and pride ourselves on the best prices and customer service found anywhere in the world. keeps up! I contacted customer service and they responded the next business day telling me to throw away the globe and that a replacement is on the way. My husband bought me a new ring.
Something went wrong. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? There has been an added message to the Bradford Exchange webpage about potential delayed delivery and 600,000 emails have been sent to inform customers about the Global Supply Chain and Shipment carrier issues. I have an issue with Bradford Exchange too, Please help with my Bradford Exchange issue. They keep pulling money out of my account without authorization for services I didn't sign up for! I started buying currency from Bradford Exchange in May 2022. My G/f has left a VM for ******* X8120 from the corp. off. Your credit card or PayPal account will be charged.
It comes in a cardboard case with 3 drawers.
It doesn't come to my email and when it's posted the letter is missing the return label.
The quick reorder form should have duplicated my last order exactly. So if they do this to every customer, that is how they are staying in business because they rating sucks! Stating I did not want the statue after my cancelled my subscription.
Easy to use website. (see details). This is company is horrible. I would dispute the payment, but make sure you take pictures and be very descriptive of why the item was not as advertised. The Bradford Exchange has begun charging me over $30 a month for a subscription that I did not knowingly agree to. I would think the styrofoam rubbing has taken paint off.
The BBB will monitor the business and review in 3 months. Several times a week, I receive an invoice from the Bradford Exchange in the mail.
The entire dreamcatcher, excluding the suede strip was made of plastic & made in *****. They just want to take your money. At the red of each piece you will get in the mail your total amount is 1,700 for a table tree. Backed by the National Science Foundation.
Get tips from pros & other customers, and get it handled faster: GetHuman6648498 started working on this issue, GetHuman6648498 shared this issue with your circles on Google+. Important Message: The following items are either missing or need correction. I plan on sending the *st package Back, in hope's that you will send The Correct Item (Silverdollar Train) *Also, I am hoping to be reimbursed for the Shipping I am having to pay in order to Return the Wrong item that You sent. All Rights Reserved.
I continue to get overdue statements. The ONLY thing you CAN be SURE of is, that you WILL get TAKEN ADVANTAGE of either on money or the item you think you are purchasing, or by their inconsiderate & uncaring customer service probably ALL three! Next to arrive in this electric train collection is Issue Three, American Eagle Silver Dollar Box Car, followed by Issue Four and additional unique Silver Dollar train cars, each a separate issue to follow..
She asked ****** after enduring her continuous speech, where on the item does it offer to only buy the item wanted & ********************* up on her. Globe is not leaking, so it is still sealed. Don't let them fool you. I contacted customer service and they have not returned my emails. I ordered my son a clock on Feb 3/22. Al Agnew The Bradford Exchange Wild Sovereigns Spirit Of The Wolf Collec, Bradfor Al Agnew Wolf Art Express" Silver Moon Express Electric Train Co, Al Agnew "WILDERNESS SCOUTS" Al Agnew's Seasons Of The Wolf Figurine 200, "Sacred Sentinels" "Spirit Of The Wolf Collection" By Al Agnew Bradford, Al Agnew's "THE WILD BUNCH" Al Agnew's Seasons Of The Wolf Figurine 2004, Al Agnew Wolf Art Express Flat Train Car Cart Bachmann HO Hawthorne Vill, 2011 Santa's White Wolf Sleigh Christmas Figurine Al Agnew Bradford Exch, Al Agnew "Mystic Spirits" Wolf Ornaments - NIB, 2022 - WorthPoint Corporation | 5 Concourse Parkway NE, Suite 2900.
Deadpool Vs X-Force #1-4 (Marvel Comics) Complete Run #1 2 3 4, Classic Marvel Figurine Collection Mystique #39 Eaglemoss Lead & Magazin, Department 56 Seasons Bay Amusement Park Carousel, Department 56 The Village The Farmer's Co-op Granary, 10 Old LYNCHBURG Virginia Confederate Civil War Obsolete Paper Money No, Rare New Superman Action Figure Showcase Series 1 Dc Direct Batman, Marvel Heroes Super Hero Creators Honor Greatest Heroes 9 11 2001, 1951-S Franklin Silver Half Dollar "Genuine United States Mint", Vintage Brass Candlestick Gimbal Lamp Nautical Freestanding Or Wall Scon. 2003 Hawthorne Village The NHL team names, logos, trademarks and copyrights are used with permission of the Member Teams and under license by NHL Enterprises, L.P. All rights reserved. I provided them with pictures for the to stop taking money out of my checking account, they still continue to collect money. Now we are in the process of sending the rings back and getting his money back which I doubt he will receive. BBB Business Profiles are subject to change at any time. Want to say over the years I have purchased many things from The Bradford Exchange and was very satisfied, recently purchased an illuminated Kinkade picture and it comes with no power cord - really, I mean the cheapest item I ever purchased came with a power cord.
I've responded to these letters indicating this should be cancelled and still no response. We offer the best selection of authentic Bradford Exchange, Hamilton Collection and Ashton Drake Dolls. What's up? FAQ. I bought my Son a Mustang watch for Christmas. What they sent is useless to me. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
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Order today! We've taken the time to write instructions for how to solve some of the most common Bradford Exchange customer problems.
I also ordered 1 silver eagle coin. Laura ** Pasadena CA 91107. I will never order from here again and I will be recommending everyone else NOT to order from them so they dont have their money stolen as well.
I ordered a ring from BE and never did get it thankfullyI wasn't charged, terrible company to do business with. The headlight of the locomotive even lights up for a dramatic finishing touch. These $#*!s are scam artists. She went to the website & filled out the return form for the item. Copyright 2021 Consumers Unified LLC.
I sent in a money order for The Full Payment for The Silver Dollar Express Train*Tracks.
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